Privacy policy

January 12, 2026

1. Introduction

At Octensoft, we are committed to protecting your personal data. This policy explains how we collect, use, and secure the information you provide through our website Octensoft.fr.

Contact Details:
128 rue de la Boétie, 75008 Paris, France
Email: contact@octensoft.com

2. Data We Collect

We do not automatically collect personal data during your navigation on our site. Personal information is only collected if you contact us via the forms available on our site (e.g., request for a quote, technical support). This data may include:

  • Your full name

  • Your email address

  • Any other information provided to process your request

3. Use of Your Data

The personal data you provide is used for:

  • Responding to your requests

  • Improving our services based on your needs

  • Maintaining a record of your interactions with us

We do not sell or share your data with third parties, except in cases strictly necessary to process your request (e.g., integration with technical partners for solution delivery).

4. Third-Party Services and Cookies

During promotional campaigns, to optimize your user experience, we use third-party tools:

  • Microsoft Clarity: Behavioral analysis (tracking navigation, heat maps) to improve the performance of our site.

  • Microsoft Advertising: Personalization of content and promotion of our services.

These services use first-party and third-party cookies as well as other processing technologies. You can adjust your preferences through your browser settings.

For more information about managing your data by these third parties:

5. Duration of Data Storage

We store your personal data only for the necessary duration to process your request. Once your request is resolved, your data will be deleted, unless law or regulations require a specific storage period (e.g., tax or legal obligations).

6. Data Security

We implement robust technical and organizational measures to protect your data from unauthorized access, disclosure, or modification:

  • Encryption of sensitive data

  • Strict access controls

  • Regular backups and security tests;

7. Your Rights under the GDPR

In accordance with the General Data Protection Regulation (GDPR), you are entitled to the following rights:

  • Right of Access: Obtain a copy of your personal data.

  • Right of Rectification: Correct incorrect or incomplete information.

  • Right to Erasure: Delete your data under certain circumstances.

  • Right to Restriction of Processing: Limit the use of your data (e.g., challenge its accuracy).

  • Right to Portability: Receive your data in a structured format and transfer it to another service.

  • Right of Objectation: Object to the processing of your data for legitimate reasons.

To exercise these rights, contact us at contact@octensoft.com. We will respond within 30 days of your request.

8. Updates to the Policy

This privacy policy is regularly reviewed to reflect legal or technical changes. Any modifications will be published on this page with the last update date (Last updated: 12/01/2026). We encourage you to review this section regularly.

9. Questions or Contacts

If you have questions about this policy or the management of your data: